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N2N Solutions, a leading technology consulting firm, was engaged by Suncorp Insurance Australia New Zealand to develop and implement a Regression Automation Testing framework for their Protect legacy AS400 system.
With the increasing complexity and risk associated with managing the regression testing for 21 brands. Suncorp Insurance recognized the need for an automated solution to enhance efficiency and mitigate potential risks. N2N Solutions provided a highly skilled test automation lead resource to spearhead the project.
Suncorp Insurance Australia New Zealand is a prominent insurance provider operating across the region. With 21 different brands under its umbrella, managing and ensuring the quality of the Protect legacy AS400 system posed significant challenges. The system served as a critical component for various insurance processes, including policy management, claims handling, and customer support.
Prior to the implementation of the Regression Automation Testing framework, Suncorp Insurance faced several challenges:
- Manual Regression Testing: The absence of an automated testing framework compelled the testing team to perform time-consuming and error-prone manual regression tests, leading to significant delays in software releases.
- Increased Risk: The complexity of the Protect legacy AS400 system, coupled with the frequent changes required to support 21 brands, exposed the organization to potential risks and vulnerabilities.
- Inefficient Resource Utilization: The absence of automation resulted in a strain on testing resources, limiting their availability for other critical tasks and causing delays in project timelines.
To address the challenges faced by Suncorp Insurance, N2N Solutions provided a test automation lead resource to develop and implement a Regression Automation Testing framework. The key elements of the solution included:
- Framework Design: The test automation lead resource designed a scalable and robust framework to handle the regression testing requirements of the Protect legacy AS400 system. The framework incorporated best practices, industry standards, and customized components to ensure optimal test coverage.
- Tool Selection and Integration: The test automation lead resource evaluated various automation testing tools and selected the most suitable tool for the project. The chosen tool was seamlessly integrated with the Protect legacy AS400 system and other supporting tools used by the testing team.
- Test Suite Development: N2N’s test automation lead resource collaborated with the testing team to identify the critical test scenarios for each brand and developed a comprehensive test suite. The test suite covered all the key functionalities of the Protect system, including policy management, claims handling, and customer support.
- Script Development and Execution: N2N’s test automation lead resource was responsible for developing automated test scripts using the selected automation tool. These scripts were designed to mimic user interactions with the Protect system and validate its behavior. The scripts were then executed in batch mode to perform regression testing across all 21 brands.
- Reporting and Analysis: The automated testing framework generated detailed reports and metrics to track the test execution progress, identify defects, and measure the overall quality of the Protect system. N2N Test lead collaborated with the testing team to analyze the results and take appropriate corrective actions.
The implementation of the Regression Automation Testing framework provided significant benefits to Suncorp Insurance:
- Improved Efficiency: Automation reduced the time and effort required for regression testing, allowing the testing team to focus on other critical tasks. The framework enabled parallel execution of tests, leading to faster feedback on software quality.
- Enhanced Quality: The automated testing process ensured consistent and thorough test coverage, minimizing the risk of undetected defects. The comprehensive test suite and script library facilitated comprehensive testing across all 21 brands.
- Risk Mitigation: The automated regression testing framework reduced the risk associated with frequent changes to application screens.