info@n2nsolutions.co.nz Australia & New Zealand +61 468 832 002

Insurance Industry

N2N Solutions: Transforming Insurance Through Technology

Insurance Industry Solutions

N2N Solutions is a leading IT services and consultancy provider specializing in delivering end to end solutions for the big names of insurance industry in New Zealand. These big names include Suncorp, Vero Insurance, AA Insurance, Tower Insurance and QBE New Zealand. N2N Solutions offers a range of services and consultancy to meet the unique needs and challenges faced by insurance companies in New Zealand.

Our Offerings

Core Banking System Modernization

Upgrading and transforming the foundational software systems that manage the essential operations of an Policy and Claim processes:

-Legacy System Replacement/ upgrade
-Transition to Modern Platforms
-Cloud Adoption
-Increased Efficiency

Digital Insurance Platform

Enhancing customer experience through digital solutions:

-Online Quoting Insurance Solution
-Online Buy Policy Application
-Policy Self Service Application
-Claim Self Service Application

Optimising Claim digital Platform

Revolutionising claim digital platform through implementation of fraud detection tool FRISS that:

-Leads to more than 50% decrease in in Claim Handling time
-More than 70% reduction in False positives
-Fraud savings through unjustified claims in Million

Data Analytics and Reporting Solutions

Enabling insurance companies, brokers, and other stakeholders gain insights into various aspects of their business operations, customer behaviors, policy performance, and risk management:

-Custom Dashboards
-Automated Reports
-Policy Performance Analysis
-Customer Segmentation
-Improved Decision-Making
-Better Customer Insights

Insurance Broker solutions

Enhancing customers connectivity through digitising broker solutions:

-Digitising intermediary channels through APIs enabled digital solutions -Fast track Quote, Policy and Claim process -User-friendly online interface

Customer Remediation & Refund

Restoring customer trust, ensure compliance with regulations, and mitigate potential legal or reputational risks:

-Regulatory Compliance
-Restored Trust
-Reputation Management
-Improved Customer Experience

Customer Docs and Notices

Empowering customers through various insurance docs and notices:

-Ensuring transparency
-Compliance
-Customer experience

Actuarial Science

Using mathematical, statistical, and financial theories to assess risk and uncertainty in insurance:

-Risk Assessment
-Statistical Modeling
-Premium Calculation
-Profitability Analysis